Booking and customer service for local businesses

One assistant that answers,
books and hands over.

Agent Polaris helps barbers, salons and other appointment-based businesses answer customer questions and take booking requests on WhatsApp and on the web. The business owner stays in control and approves every request.

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What it does

Answers questions

Opening hours, prices, location and each business's own FAQs, in a clear guided chat.

Takes booking requests

Customers choose services, add-ons, a staff member and a time. Conflicts are prevented automatically.

Keeps the owner in charge

Owners approve, move or cancel bookings in a private dashboard and can reply personally at any time.

How we use WhatsApp

Agent Polaris connects to the official WhatsApp Business Platform (Cloud API) provided by Meta. Each business uses its own WhatsApp Business account and phone number. Customers contact the business first; we reply to their messages on the business's behalf and do not send unsolicited marketing messages. Customers can ask to speak to a person at any time.

Company details

Trade name: Agent Polaris
Legal form: Eenmanszaak (sole proprietorship), trading as Sura Steel and Agent Polaris
Owner: Tae Yong Kwon
KvK number: 98957015
Address: Jan Krosstraat 172, 2571 DD 's-Gravenhage, the Netherlands
Email: taeyong@surasteel.com
Phone: +31 6 85540430